Grow with us

Responsibilities

• Develop, implement, and manage social media strategies for approximately 20 clients in varied industries such as public service, technology, building/contracting, financial services, healthcare and more
• Develop content calendars and recommend social strategies that meet clients’ marketing goals and fit within overall marketing campaigns
• Draft and post content that encourages and increases engagement
• Gather photos, videos, and develop branded graphics
• Monitor pages and respond to comments and messages
• Measure and report on the success of social media campaigns
• Create and manage social media advertising campaigns and budgets
• Manage multiple tasks and work in a fast-paced, deadline-oriented environment
• Monitor user engagement and suggest content optimization
• Stay up to date with the latest social media best practices and technologies
• Work with copywriters and designers to ensure content is informative and appealing
• Meet and communicate regularly with clients to curate content

Required Qualifications

• Degree in communications, marketing, business, media, or public relations
• Demonstrable creative social media experience
• Deep understanding of digital marketing practices and platforms
• Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and more
• Strong command of social media best practices, trends, and platform changes
• Understanding of basic metrics and social media KPIs
• Team player with a positive attitude
• Organized multitasker with good time-management skills
• Ability to scope out trending topics and viral stories and package them as consumable social media content to be shared online
• Critical thinker and problem-solving skills
• Have strong attention to detail and deadlines

Responsibilities

• Collaborate with software development team to gather information and understand technical concepts, processes, and systems.
• Create and maintain technical documentation including user manuals, API documentation, system architecture diagrams, release notes, and other supporting materials.
• Develop clear, concise, and accurate content that adheres to company guidelines and industry best practices.
• Work closely with subject matter experts (SMEs) to ensure accuracy and completeness of technical documentation.
• Incorporate feedback from stakeholders and users to continually improve the quality and usability of documentation.
• Apply Agile methodologies to manage documentation projects, prioritize tasks, and meet deadlines.
• Utilize your expertise in SDLC to effectively document software development processes and workflows.
• Understand CAD or Visio drawing tools and workflows.
• Use JIRA to track documentation tasks, collaborate with team members, and provide updates on progress.
• Stay up to date with industry trends, software updates, and new technologies to enhance the quality and relevance of documentation.

Requirements

• Bachelor’s degree in a relevant field (Technical Writing, Computer Science, Engineering, or English a related discipline) or equivalent experience.
• Proven experience as a Technical Writer, preferably in a software development environment.
• Strong understanding of Agile methodologies and experience working in Agile development teams.
• In-depth knowledge of the Software Development Life Cycle (SDLC) and ability to document various stages of the process.
• Experience in IEEE Software Development Life Cycle a plus

Responsibilities

• Receive, process, record and track all incoming bids and alerts, create project schedules, and communicate project updates
• Take ownership of internal bid process /outcome tracking systems
• Maintain all bid process /response portals with up-to-date company information/documents
• Organize and arrange meetings/event attendance and bid calendars/diaries
• Assist with and populate daily log for bid due date, submittals, contract award documentation material ordering, track project deadlines
• Provide general administrative support in a timely manner
• Direct vendor, and supplier process by assembling bid packages including scope of work, bidding process, and needed construction documents
• Maintain accurate work logs of construction activities, job information sheets, and project team rosters
• Oversee construction contract administration and submittal log processes to ensure the contract document requirements are met throughout the construction experience
• Co-ordinate communication across the bid team for individual bid cycles
• Assemble the closeout package including maintenance agreements, warranties, and contractor contact information
• Any other duties as required

Responsibilities

• Organize all emails, responding to inquiries as appropriate and prioritizing urgent matters and screen phone calls.
• Support on-going marketing efforts for the organization
• Manage calendar and schedule appointments.
• Prepare and review reports, presentations, and correspondence, and assist with other projects as needed.
• Collaborate with other CEO on a weekly basis to ensure smooth communication and execution of initiatives.
• Monitor and prioritize incoming tasks and deadlines and follow up with relevant parties as needed to ensure timely completion of projects.
• Any other duties identified by the CEO.

Qualifications

Successful candidate must possess a positive attitude, excellent written and verbal communication skills, show initiative, be highly motivated, detailed-oriented, organized, adaptable, and loyal.

Bachelor’s degree preferred. Proficiency in all MS Office Suite applications.

Responsibilities

• Prepare and post journal entries
• Analyze general ledger to determine accuracy and completeness of postings
• Identify variances between actual and budget
• Prepare month-end reconciliations and journal entries
• Complete bank reconciliations
• Maintain fixed asset and depreciation schedules
• Research reconciling items and communicate with appropriate personnel the steps necessary to clear reconciliations
• Perform detailed research and projects as needed
• Ability to prepare and analyze financial statements for management use
• Support all day-to-day accounting functions
• Perform backup support to accounts payable
• Assist with preparing and assembling workpapers and information for external auditors for annual audit and tax preparation
• Compile annual reports, license renewals, unclaimed property, personal property and other regulatory filings
• Other general accounting duties as assigned

Qualifications

• Bachelor’s degree in Accounting or related fields
• Proficient in Microsoft Office with intermediate level skills in Excel to perform analysis using pivot and lookup tables
• Experience with Great Plains is desired
• Knowledge of Statutory Accounting and basic insurance knowledge a plus
• Strong communication skills
• Attention to detail and ability to multi-task.
• Self-directed, critical thinker able to work independently.

Additional Information

This position is a hybrid position with future work from home opportunities.  It is expected that training will be conducted in person at the home office.

Qualifications

• Pro-actively anticipates solutions to potential problems
• Tech-savvy, ability to become proficient in company related technology and tools
• Maintains confidentiality and integrity in all situations
• Takes initiative, especially on difficult tasks and projects
• Meticulous organizational skills and ability to prioritize
• Big picture thinker with strong attention to detail
• Ability to research and resolve problems creatively
• Remarkable communication skills
• Hardworking mentality
• Extremely positive attitude
• Resourcefulness, adaptability, and strong critical thinking skills
• Ability to interact professionally and pleasantly with individuals at all levels
• Self-motivated with ability to motivate others, improve teamwork, and manage conflict
• Ability to remain calm under pressure
• Punctual, strong time management skills
• Ability to listen and respond effectively to client questions and concerns
• Maintains flexible and collaborative work ethic
• Commits to exceeding expectations

Education and Experience

• Experience at a Registered Investment Advisor (RIA) highly preferred.
• Bachelor’s degree, advanced degree and/or designations preferred.
• Knowledge of financial services operational functions, terminology, and software

Qualifications

• Interacting with vendors and clients on the CEO’s behalf on various projects and assignments
• Providing management support by curating project information, research, creating spreadsheets, editing documents and supplying summary memos
• Supported contracts and operations by retrieving, cataloging and developing a system for tracking sales and renewals
• Vetting and screening new hires
• Drafting correspondence and other documents
• Creating reports and summarizing findings
• Design and create content for company website.
• Proficient in Microsoft Suite
• Experience in HTML, WordPress, Adobe Suite a plus
• Manage and plan company social events.
• Good communication skills!

Duties and Responsibilities

• Provide outstanding customer service to our customers.
• Complete virtual estimates utilizing customer & vendor provided photos.
• Complete in person field inspection of personal & commercial vehicles, motorcycles, fixed property and write repair estimates.
• Make total loss determinations and complete evaluations, if necessary.
• Negotiate supplements with body shops in a timely manner.
• Review policy to verify coverage and limits.
• Review facts of loss to determine liability.
• Make payment determinations.
• Document files according to company standards.

Qualifications

• Excellent communication and customer service skills.
• The ability to multitask and to manage time.
• A strong attention to detail.
• Auto damage estimating experience including working experience in CCC One appraisal software.
• Claims file handling experience.
• The ability to work independently but follow company guidelines.
• Being bilingual is a plus.

Duties and Responsibilities

• Be an integral part of the team to create and implement communications strategies and programs that will support its companies, programming, and objectives. Strategies include written collateral, email newsletters, website updates, social media, and more.
• Help create a sense of community with client companies by organizing activities, awards, and events.
• Coordinate marketing and communications efforts with marketing teams for cross-promotional opportunities
• Participate in programming, events and activities that build community and boost brand awareness.
• Guide sponsorship and/or participation in regional events as appropriate.
• Work with client companies to promote their innovative work.
• Act as point-of-contact for marketing and public relations agency to execute communications strategies.
• Maintain email contact lists, newsletter distribution lists, LISTSERVS, marketing databases (CRM), etc. as appropriate.
• Support the Executive Team with external speaking engagement and slide deck preparation as necessary.
• Other duties as assigned.

Qualifications

• In-depth knowledge and understanding of marketing, public relations, web design and social media strategies and tools.
• Outstanding written, oral, and communication skills.
• Strong interpersonal skills, friendly outgoing/extroverted disposition with high emotional intelligence.
• Detail-oriented with strong organizational skills, reliability/dependability, and work ethic.
• Familiarity with analytics and measurement tools (such as Google Analytics) to assess success of implemented strategies.
• Proficiency using Excel, Word, PowerPoint, WordPress, Eventbrite, and MailChimp (or similar); computer and AV technology literate.
• Proficiency using Salesforce preferred.
• Proficiency using Google Docs preferred.
• Ability to work under pressure, meet deadlines and multi-task.
• Ability to work in teams or individually.
• Professional demeanor and appearance.
• Flexibility to work outside of normal business hours to accomplish business objectives; some travel will be expected.

Qualifications

Attention to detail and ability to multi-task. Excellent communication, organizational and customer service skills. Patience and listening skills – leading to problem solving. Flexibility to work 8:30-5PM.

Qualifications

• Experience adjusting automobile accident claims.
• Attention to detail and ability to multi-task.
• Excellent communication, organizational and customer service skills.
• A high degree of motivation and team orientation.
• Proficiency with property damage estimates.
• PC experience with knowledge of Word, Excel and Outlook.
• Bachelor’s Degree or equivalent industry experience

Duties and Responsibilities

• IT Support relating to technical issues working in a remote capacity, as well as on site
• IT Support relating to technical issues often impacting one or more users and handling server, network related issues
• Escalate timely service requests that require additional technical support from a higher level technician
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• System documentation maintenance and review in ConnectWise
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outage

Duties/Responsibilities

• Is versant on all Operations business flows
• Attends IT Scrum sessions and Product Rating Change Meetings
• Provides training for all new Operations staff
• Conducts on-going follow-ups for all Operations staff to assure retention and knowledge of changed rules.
• Recommends systems changes useful toward assisting staff with delivery of expert and correct service to customers.
• Utilizes delivery and training tracking methods easily maintained and easily utilized by staff.
• In concert with the Operations SVP and Team Leaders, develops routine monthly audits of all processes, providing feedback loop to employees and managers.

Required Skills

• Excellent coaching persona
• Versatile with various training approaches/platforms
• Comfortable with both known and unknown groups when engaged in training.
• Adept with Microsoft Suite, including Excel
• Bachelor’s degree
• At least three (3) years prior training experience, preferably in organizations of 100+ staff.

Qualifications

• Math skills required.
• Attention to detail and ability to multi-task.
• Excellent communication, organizational and customer service skills.
• Requires ability to learn and understand insurance program differences between several states and how to process requested policy changes.
• Patience and listening skills – leading to problem solving.
• Flexibility to work either an 8:30-5 or 9:30-6pm shift.
• Bachelor’s Degree or equivalent industry experience helpful but not required.