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  • Mid-Level Software Engineer

    2-3 years of experience
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    Summary

    Mid-level software engineer position focuses on developing requirements, software design, programming and database applications, and testing. This position will work on an entire software development life cycle, as well as analyzing any issues that may arise. We seek individuals who will help answer the questions “How does this work?” and “How well does it work?”

    Qualifications
    • B.S. in Computer Science and a minimum of 2 years of experience as a programmer/developer and software engineer.
    • Experience working in a team and translating requirements into engineering specification.
    • Experience developing from the user’s perspective.
    • An ability to model on SEI Level 3 or higher and/or experience working at an organization that does so.
    • Familiarity with CMMI and the Software Engineering Notebook.
    • A solid background in C# (Microsoft Visual Studio), C++ programming, PHP and Python.
    • Oracle (12c) application development experience (PL/SQL).
    • Experience with Linux or Unix operating system and Windows.
    • Experience working with embedded mobile devices such as Windows Mobile.
    • Web-based development such as HTML, JavaScript, jQuery, CSS.
    • Demonstrate strong design capability.
    • Work and collaborate within a team.
    • Real-time software design and development experience
    • Ability to track development work through testing, configuration control and release.
    Additional Skills
    • VMware, vSphere, Microsoft Hyper V
    • Setup and configuration of multi-drive storage arrays and pools with hot spares. Including SAN, NAS, DAS storage
    • Network Security Policy and Configuration Development
    • SSL Certificates – Creation, Renewal, Installation
  • Associate Financial Advisor

    Entry Level
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    Overview

    This Associate Financial Advisor is responsible for and serves as a point of contact for his/her assigned client relationships, working in a team environment. This position demonstrates a broad base of knowledge across all functions of financial planning, including cash flows, investments, insurance, tax management, retirement analysis and estate planning. This Associate Financial Advisor is responsible for supporting and managing client relationships and is very comfortable interacting with clients.

    Responsibilities
    • Contact and meet with assigned clients as part of a systematic process to discuss goals and changes in life circumstances and use findings to drive financial and investment recommendations.
    • Identify new assets within existing book of business as well as new opportunities.
    • Develop and present investment advice appropriate to individual client situations and in line with the firm’s policies and practices.
    • Become a primary contact for clients’ financial questions, operational requests and trading.
    • Prepare client reports and financial plans for new and existing clients.
    • Review client investments to ensure proper allocation and administer trading and re-balancing strategies as needed.
    • Handle para-planning tasks including data analysis, client reports, and financial plans for new and existing clients.
    • Advise clients on financial issues other than investments which may include home purchases, mortgages, life insurance, disability insurance, college planning, tax planning, estate planning, retirement…etc.
    • Contribute to managing existing client portfolios regarding account changes, investment transactions, scheduling, reports, and other account administration.
    • Utilize firm’s various applications to obtain account information and execute service requests.
    • Bring complex problems or concerns to Partners.
    • Work with team to onboard clients of a newly acquired firm.
    • Help set up and document processes and procedures for the firm.
    • Present 401k plan participant group education sessions.
    • Utilize CRM to maintain business relationships and sales pipeline.
    • Participate in MFG Task Groups or Project Teams as directed.
    • Attend compliance and continuing education training sessions as required by regulatory agencies and MFG and meet compliance standards in all tasks and projects.
    • Comply with company policies, procedures and regulations.
  • HR Generalist

    3+ years
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    Summary

    This position will report to the Human Resources Manager and will assist in all aspects of the HR Department

    • Talent acquisition using resume search and recruiters.
    • Interviewing, hiring, and onboarding staff.
    • Administering pay, benefits, 401(K), and leave.
    • Ensuring company policies and practices are observed.
    • Celebrating employee achievements and anniversaries.
    Requirements
    • Excellent verbal and written communication skills and conflict resolution abilities.
    • Proficient in the Microsoft Office Suite of products including strong Excel skills.
    • Ability to act with integrity, professionalism, and confidentiality.
    • Thorough knowledge of employment related laws and regulations.
    • At least three years of Human Resource experience required.
    • Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
  • Tax Manager

    10+ years
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    Summary

    The new manager will provide tax preparation, direct management and general oversight of our client engagements focusing on partnership, corporate, subchapter S, individual, trust, not-for profit and estate and gift tax returns. As a technical expert on tax-related issues, he or she will advise clients and mentor staff.

    The position requires 10+ years of experience serving in a tax role with a public accounting and/or professional services firm. The ideal candidate will have experience in all aspects of tax compliance. The candidate must be detail oriented and able to manage multiple projects in a deadline-driven environment. Excellent written and verbal communication skills are required.

    Additional Requirements
    • Proficient with tax research
    • Responsible for the preparation and supervision of tax returns and engagements
    • Tax generalist proficient in tax planning

    Experience with the following:

    • Regional public accounting
    • State and local taxes
    • Management and supervision of tax engagements
    • Tax audit – negotiations and tax resolution with federal and local tax authorities
    • Engagement planning
    • Preparing tax provision, including deferred taxes
  • Technical Engineer

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    Summary

    The Technical Engineer is responsible for the technical services delivered to managed services customers. This individual will
    have an in-depth knowledge of the customer with the desired goal of reducing the amount of support required for the client.
    Customer satisfaction and low tickets per endpoint are primary objectives of the Technical Engineer accomplished through the
    deployment and adherence to corporate best practices

    Responsibilties
    • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
    • Support relating to issues relating to technical issues involving Microsoft’s core business applications, as well as virtual environment built on Citrix, Microsoft, and VMware.
    • System documentation to include system reviews, audits and customer alignment.
    • Maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
    • Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
    • Participate in creating and maintaining corporate best practices.
    • Administrative documentation to include accurate time and work detail recording.
    • Document internal processes and procedures related to duties and responsibilities
    • Escalate service or project issues that cannot be completed within agreed service levels.
    • Design and implementation at the network level: WAN and LAN connectivity, routers, firewalls, and security
    • Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry.
    • Improve customer service, perception, and satisfaction.
    • Primary contact for T1/T2 service technicians/engineers – mentoring, escalation and direction (ability to provide “how to do tasks”)
    • Be the point of escalation.
    • Work closely with management team
    • Works with network admins and backup team lead OR other service delivery areas to develop standards for all customers.
    • Train and coach others on Team as it pertains to best practice, DPS tools and methodology
    • Works hand in hand with Manager to achieve the goals of the entire team.
    • Provide direction and input as it relates to daily/weekly/monthly huddles and meetings with the team.
    • Identify area of weakness amongst the team, work with Manager to remediate and/or coach and mentor team members as appropriate.
    • Work with Manager as it relates to improvement areas, processes to the overall success of Service Delivery.
    • Ability to work with other service delivery areas and Client Strategy Advisor
    • Provide escalation on off business hours or may be requested to assist with weekend coverage.
    • Duties that may be required that are not clearly defined for overall success of DP Solutions, our clients and our work environment.
    • Perform related duties as assigned by supervisor.
    • Maintain compliance with all company policies and procedures.
    Key Skills
    • Skills to diagnose and effectively troubleshoot technical issues
    • Proficiency with information technology regarding both hardware and software, and in-depth knowledge of Microsoft server and desktop operating systems
    • Ability to support virtualization services of VMware and Microsoft Hyper-V
    • Ability to support the Azure and AWS Cloud Platforms.
    • Self-motivated with the ability to multi-task and adapt quickly to change
    • Ability to work in a team and communicate effectively.
    • Service awareness of all organization’s key IT services for which support is being provided
    • Understanding of support tools, techniques, and how technology is used to provide IT services.
    • Typing skills to ensure quick and accurate entry of service request details.
    • Understanding of processes within ConnectWise
    • Ability to utilize the Microsoft Office Suite, especially Visio and Word, to create clear and concise documentation.
  • Staff Accountant

    5 Years of experience in accounting related field
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    Summary

    The finance and accounting professionals develop and report financial information to both internal and external users based on both GAAP and Statutory reporting requirements. Financial statement preparation, accounts payable, budgeting, investment management and annual statement preparation are just a few of the tasks accomplished by this department. There is a new challenge every day.

    Responsibilities
    • Prepare and post journal entries
    • Analyze general ledger to determine accuracy and completeness of postings
    • Identify variances between actual and budget
    • Prepare month-end reconciliations and journal entries
    • Complete bank reconciliations
    • Maintain fixed asset and depreciation schedules
    • Research reconciling items and communicate with appropriate personnel the steps necessary to clear reconciliations
    • Perform detailed research and projects as needed
    • Ability to prepare and analyze financial statements for management use
    • Support all day-to-day accounting functions
    • Perform backup support to accounts payable
    • Assist with preparing and assembling workpapers and information for external auditors for annual audit and tax preparation
    • Compile annual reports, license renewals, unclaimed property, personal property and other regulatory filings
    • Other general accounting duties as assigned
    Qualifications
    • Bachelor’s degree in Accounting or related fields
    • Proficient in Microsoft Office with intermediate level skills in Excel to perform analysis using pivot and lookup tables
    • Experience with Great Plains is desired
    • Knowledge of Statutory Accounting and basic insurance knowledge a plus
    • Strong communication skills
    • Attention to detail and ability to multi-task.
    • Self-directed, critical thinker able to work independently.
    Additional Information

    This position is a hybrid position with future work from home opportunities.  It is expected that training will be conducted in person at the home office.

  • Auto Damage Adjuster

    PLEASE NOTE THESE OPENINGS ARE FOR THE PHILADELPHIA AND PITTSBURGH AREAS
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    Summary

    The position requires property damage estimating and 1st party claims handling.  This position will work from a home office with remaining time in the field.  A company vehicle will be provided.

    Duties and Responsibilities
    • Provide outstanding customer service to our customers.
    • Complete virtual estimates utilizing customer & vendor provided photos.
    • Complete in person field inspection of personal & commercial vehicles, motorcycles, fixed property and write repair estimates.
    • Make total loss determinations and complete evaluations, if necessary.
    • Negotiate supplements with body shops in a timely manner.
    • Review policy to verify coverage and limits.
    • Review facts of loss to determine liability.
    • Make payment determinations.
    • Document files according to company standards.
    Qualifications
    • Excellent communication and customer service skills.
    • The ability to multitask and to manage time.
    • A strong attention to detail.
    • Auto damage estimating experience including working experience in CCC One appraisal software.
    • Claims file handling experience.
    • The ability to work independently but follow company guidelines.
    • Being bilingual is a plus.
  • Claims Assistant

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    Summary

    This position is responsible for supporting our auto damage adjusters and our policyholders. Each assistant will support several different claims per day with incoming calls, processing claims paperwork, scheduling activities for policy holders, processing incoming mail items for the claims you are supporting, in addition to other daily activities. We do this for all states we do business in and for all products – personal auto, motorcycle and commercial auto.

    Qualifications

    Attention to detail and ability to multi-task. Excellent communication, organizational and customer service skills. Patience and listening skills – leading to problem solving. Flexibility to work 8:30-5PM.

  • Claims Adjuster

    2 - 5 years of experience
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    Summary

    This inside position is responsible for conducting liability and coverage investigations, bodily injury and property damage evaluations, as well as successfully negotiating the settlement of first- and third-party injury and property damage claims.

    Qualifications
    • Experience adjusting automobile accident claims.
    • Attention to detail and ability to multi-task.
    • Excellent communication, organizational and customer service skills.
    • A high degree of motivation and team orientation.
    • Proficiency with property damage estimates.
    • PC experience with knowledge of Word, Excel and Outlook.
    • Bachelor’s Degree or equivalent industry experience
  • Policy Services Representative

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    Summary

    This position is responsible for servicing our agent partners and our policyholders. Each representative service 60-100 incoming calls per day in addition to other daily activities. We assist with questions on policies, billing, coverages, cancellations as well as guidance to our agents on how to accurately quote a policy. We do this for all states we do business in and for all products – personal auto, motorcycle and commercial auto.

    Qualifications
    • Math skills required.
    • Attention to detail and ability to multi-task.
    • Excellent communication, organizational and customer service skills.
    • Requires ability to learn and understand insurance program differences between several states and how to process requested policy changes.
    • Patience and listening skills – leading to problem solving.
    • Flexibility to work either an 8:30-5 or 9:30-6pm shift.
    • Bachelor’s Degree or equivalent industry experience helpful but not required.

Any questions?

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