Auto Damage Adjuster
PLEASE NOTE THESE OPENINGS ARE FOR THE PHILADELPHIA AND PITTSBURGH AREAS
Summary
The position requires property damage estimating and 1st party claims handling. This position will work from a home office with remaining time in the field. A company vehicle will be provided.
Duties and Responsibilities
- Provide outstanding customer service to our customers.
- Complete virtual estimates utilizing customer & vendor provided photos.
- Complete in person field inspection of personal & commercial vehicles, motorcycles, fixed property and write repair estimates.
- Make total loss determinations and complete evaluations, if necessary.
- Negotiate supplements with body shops in a timely manner.
- Review policy to verify coverage and limits.
- Review facts of loss to determine liability.
- Make payment determinations.
- Document files according to company standards.
Qualifications
- Excellent communication and customer service skills.
- The ability to multitask and to manage time.
- A strong attention to detail.
- Auto damage estimating experience including working experience in CCC One appraisal software.
- Claims file handling experience.
- The ability to work independently but follow company guidelines.
- Being bilingual is a plus.
